Luxury Care & Customer Satisfaction

At Luxe Aura Fragrance, your satisfaction matters.

Returns

Returns may be requested within 3 days of delivery. Perfume must be unopened and unused, in its original condition and packaging, with proof of purchase. Opened perfume is not eligible for a change-of-mind return.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 3 days of delivery with photos or an unboxing video for assistance.

Exchanges & Refunds

Approved exchanges are subject to availability.
Approved refunds are processed within 10 business days.

Non-Returnable Items

For hygiene and policy reasons, personalized, discounted, and final sale items are non-returnable.

Customer Care

📩 sales@luxeaurafragrance.com
✨ Luxury • Trust • Transparency